Benefits
Simply by enrolling in Aurora Rewards, you will earn points that you can redeem for flights, merchandise and gift cards. You can also earn AeroplanĀ® Miles when you fly with us, by adding your Aeroplan Number to your Aurora Rewards account. We're the only airline in Canada to offer you the opportunity to earn in two programs at once!
And if you fly with us frequently, you deserve to be recognized! Take advantage of extra benefits and bonus points through our Aurora Concierge program.
Benefits for those who achieve Aurora Concierge Silver, Gold or Diamond status will be available beginning March 1st of the following year.
BENEFIT DESCRIPTION AURORA
REWARDS
AURORA
CONCIERGE
SILVER
AURORA
CONCIERGE
GOLD
AURORA
CONCIERGE
DIAMOND
Qualifying Points (QPs) - 12,000 20,000 30,000
Qualifying Segments (QSs) - 12 18 30
The Qualification Period for Aurora Concierge is from January 1 to December 31 annually. Benefits apply the year after qualification and are effective from March 1 to February 28 of the following year.
Flight Bonus 1 - 5% 10% 15%
Bonus Earning Opportunities
Partner Offers
Priority Security Line Access at
Edmonton & Ottawa
-
Complimentary Onboard Drinks -
Lounge Passes - 2 5 Unlimited
Priority Boarding & Check-in 2 - -
Enhanced Checked
Baggage Allowance 2 3
- 2 bags 3 bags 3 bags
Baggage Tags - -
Change Fees Waived - -
Aurora Concierge Help Line - -
Exclusive Travel Offers - -
Member Only Special Events - - -
Annual Gift - - -
1. Points earned do not count towards Aurora Concierge Status and are valid on qualifying fares only.
2. Applies only to Canadian North operated flights.
3. See canadiannorth.com/info/checked-luggage for details.
Qualifying Points:
Qualifying Points are earned on Eligible Fares (Super Flex, Flex, Corporate, Medical, GN Duty Travel, Saver, PIVUT, Inter-Community Stand-By and Bereavement fares) on scheduled flights operated by Canadian North. Bonus points do not qualify.
Qualifying Segments:
A segment is a single flight number. Qualifying Segments are earned on Eligible Fares (Super Flex, Flex, Corporate, Medical, GN Duty Travel, Saver, PIVUT, Inter-Community Stand-By and Bereavement fares) on scheduled flights operated by Canadian North.
Flight Bonus:
Bonus points are earned on all eligible fares on scheduled flights operated by Canadian North. Bonus points do not count towards qualification for Aurora Concierge status.
Bonus Earning Opportunities:
As a member, you will be eligible for Aurora Rewards Bonus Points on select flights and/or fares, as advertised.
Partner Offers:
As a member, you will be eligible for partner offers as they become available.
Priority Security Line Access at Edmonton & Ottawa:
Simply show your boarding pass and Aurora Concierge card to avoid long security line-ups at the Edmonton and Ottawa International Airports.
Complimentary Onboard Drinks:
Enjoy complimentary alcoholic beverages during your flights (for personal consumption only).
Lounge Passes:
Enjoy the Plaza Premium Lounge at Edmonton International Airport by presenting your same-day Canadian North boarding pass and your Aurora Concierge card. Use the passes yourself, or you may ask a guest to join you.
Priority Boarding & Check-In:
Priority check-in at Yellowknife and Edmonton airports through the Aurora Concierge check-in line; and priority boarding when offered.
Enhanced Checked Baggage Allowance:
Enjoy an enhanced checked baggage allowance on flights operated by Canadian North, regardless of fare class purchased.
Baggage Tags:
Easily identify your bags with complimentary Canadian North baggage tags.
Change Fees Waived:
Change fees will be waived if there are still seats available in the original fare you booked and all conditions of the original fare are met (n/a on connecting or partner flights).
Aurora Concierge Help Line:
The Aurora Concierge Help Desk is available to take care of any special requests you may have.
Exclusive Travel Offers:
Exclusive travel offers through Canadian North or partner companies.
Member Only Special Events:
Invitations to exclusive events.
Annual Gift:
In recognition of your achievement, an annual gift will be awarded.